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FAQ - Ordering questions:
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Ordering questions:

bulletHow do I go about ordering a Transfer/Restoration?
bulletI don't like to order over the Internet.  Can I order by phone?
bulletWhat methods of payment do you accept?
bulletDo you charge my Credit Card when I place the order?

Q: How do I go about ordering a Transfer/Restoration?


- Click on ORDER (or Order Form) everywhere throughout the site. When you get to the order form, answer the questions and make any selections you want. The services you select will be entered into a Shopping Cart. Make any changes you want to the Shopping Cart, then print that page. Proceed to the Checkout Counter, where you will enter shipping and payment information. Print that page as well. Attach the pages you just printed to the recordings, and mail them to us. Please be sure to pack the recordings safely. 
- When we receive your recordings we will read the order form to see what you ordered, and your order will be entered into our Order Tracking System.  At that time you will receive an automatic email.  When you log into the Order Tracking System you will see exactly where your package is in our system. Processing time at our studios is about two to three weeks, but under certain circumstances may be longer.  Be informed: please read How long will this process take
- When the CD's are ready we will prepare a package containing your original recordings and the new CD's and ship everything back to you to the address specified on the Order Form. Using the tracking number displayed on the Order Tracking page you will be able to track your package shipped by USPS or UPS all the way back home.


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Q:  I don't like to order over the Internet.  Can I order by phone?


- Certainly.  Just call us at 800-778-9043 or 407-292-1151 and we'll take the order.  Remember, we are located in the Eastern US Time zone, so figure out the time difference.  Call between 9 AM and 5 PM, M-F.  However, we prefer that customers place orders on-line because there is important information on our Web site and on the Order Form (including our complete policies).  We do not have the time to read all this information to the consumer over the phone.  It is the consumer's responsibility to read this information.  All our policies will apply the same for on-line or Phone Orders. 



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Q:  What methods of payment do you accept?


- We accept Credit Cards (Visa, Master Card, American Express), Money Orders and  Certified Checks.  We accept PayPal, but only for direct account transfers.  We do not accept personal checks.


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Q:  Do you charge my Credit Card when I place the order?


- It depends on the charge amount and if you are a known customer.  For known customers and small amounts the credit card is charged after we complete work, right before we ship your order. Declined cards: It is the client's responsibility to make sure that we can process the charge. If we have to defer processing or returning an order because the card was declined, a $14.25 admin fee will be added to the total. 


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Extreme Quality™ 
• • •  DVD Transfers  • • •

DVD Conversions
Extreme Quality™
Audio Conversions
Re-birth of
Extreme Quality™
Video Conversions
VCD / Video CD™
Video Transfers to CD


Extreme Quality™ Video Transfers to DVD
Convert all your old video tapes to DVD!
The quality of our transfers to DVD is outstanding!
Our transfers to DVD do not suffer from "generation loss" problems.  On the contrary!



- Short life: Tape has a very limited life  
- Wear:  Each tape play shortens the life of the tape  
- Machines "eat" tape!  

- Long life: DVD's have a shelf life of over 100 years
- No wear:  DVD's can be played back an unlimited number of times

New Formats Supported:

Digital8 NTSC

miniDV PAL
Digital8 PAL
Video8 PAL


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A service of CVC Productions
- In business since 1990 -
- On the Internet since 1998 -
- At the same location since 1999 -

Our mailing address:
CVC Productions, AVConvert Division
2757 Park Royal Drive
Windermere, FL.   34786

CVC Productions

Audio Transfers and Sound Restoration Extreme Quality Video Conversions Video Transfers to VCD (Video CD) QUAD - Quadraphonic conversions to CD Extreme Quality Audio Conversions Transfer your Videos to DVD - From any format.  PAL to NTSC transfer free Panoramic Views
QUAD audio
video transfer
 to DVD
panoramic views
preserve recordings audio terms explained

You did not find the link to prices? Here it is:    Audio Prices    DVD Conversion Prices   QUAD Prices
 Inquiring about the status of an order? Use our Order Tracking System instead of calling. Thanks.
Puzzled?  Confused?  Can't figure it out?

No problem.  Email info141@avconvert.com - email guidelines
or call us at
phone support guidelines
Inquires line: 
Phone Orders line:  800-778-9043
(9 AM to 5 PM Eastern Time, M-F)

IMPORTANT:   AVConvert Guidelines - please read

Phone Support guidelines  --  Email Support guidelines  --  Turnaround Time guidelines  --  Email Communication guidelines

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