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FAQ - Additional Noise Reduction Versions
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Questions about Additional Noise Reduction Versions:

bulletAdditional Noise Reduction Versions
bulletWhy would anyone want to order additional Noise Reduction Versions of the same recording?
bulletYou've done this job for me about one year ago. Can I order an Additional Noise Reduction Version now?
bulletI think you should do the Additional Noise Reduction Versions for free. Why aren't they free?
bulletWill you guarantee that I will like the Additional Noise Reduction Version I will be ordering?
bulletI have received my new Version, but I can't hear any difference compared with the old version? Is this a rip-off, or what?

Q:  Why would anyone want to order additional Noise Reduction Versions of the same recording?

A:

- You have received our CD.  Your order was for "No Noise Reduction" but the original recording is noisy and now you are sorry you did not order "Extreme Quality Conversion with Noise Reduction".  Order a Noise Reduction Version.  It will cost less than resubmitting the original recording as a new Conversion with Noise Reduction order (you will not have to reship the original recording to us and the return shipping on your Noise Reduction Version is free). 

  

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Q: You've done this job for me about one year ago.  Can I order an Additional Noise Reduction Version now?

A:

- We keep all the production files on our computers for 60 days after ship date.  On day 61 the files are deleted.  Jobs that are 61 days or older from ship date must be re-submitted as a new project. 

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Q: I think you should do the Additional Noise Reduction Versions for free. Why aren't they free?

A:

- With the availability of Additional Noise Reduction Versions, you become more like the Producer of your own recording (we are the Studio, Engineer and Technicians).  Studio and personnel time are expensive.  In an ideal world, a Producer would have the run of the studio for an unlimited amount of time, until that very last note is perfect.  In the real world, the clock keeps ticking and when the paid for studio time is up, the next job rolls in.  For more "perfection", the producer must book another session.   We operate on the same principle.

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Q: Will you guarantee that I will like the Additional Noise Reduction Version I will be ordering?

A:

- No, no guarantees are offered.  The new version will be DIFFERENT than the previous version, as close as we can execute your instructions.  In fact, your instructions may cause distortions and artifacts in the new version.  There is always a good reason why we don't push the noise reduction parameters to the maximum.   The Noise Reduction Versions are offered as an accommodation, not as a source of arguments, disputes and requests for free rework.  Versions produced are final, and not subject to disputes, arguments and requests for free rework.  Ordering Noise Reduction Versions assumes full understanding of, acceptance and compliance with our terms and conditions.

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Q: I have received my new Version, but I can't hear any difference compared with the old version?  Is this a rip-off, or what?

A:

- No, it is not a rip-off.  The difference between versions may subtle.  People who are not audio professionals (or who do not have sensitive ears or sensitive playback equipment) may not hear much of a change (although the change is there, is evident for trained ears and is effective).  As audio professionals, we are trained to hear things that most other people can not hear (but which ultimately make the difference between GOOD audio and BAD audio).  Once again, the Noise Reduction Versions are offered as an accommodation, not as a source of arguments, disputes and requests for free rework.  Only persons who understand and agree with our terms and conditions should order.

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